KYC Policy

KYC Policy

To deposit or withdraw fiat currencies to or from your IGM Holdings account, you will need to go through the verification process. The verification process for IGM Holdings is a standardized compliance measure for anti-money laundering (AML), know your customer (KYC), and counter-terrorism financing (CTF) laws and regulations.

The process consists of completing an online questionnaire and submitting supporting documentation. A signed declaration confirming the accuracy of the submitted information is required, authorizing IGM Holdings to complete the verification process.

Processing times for verification can take up to 5+ days, depending on the level of customer activity.

Please visit the Account Verification page for full details. Once all the sections are submitted, the account verification process will start. Upon successful verification, you will be notified via email.

Keep in mind that you do not need to be verified to start trading – Verification is essential for users wishing to withdraw fiat currencies; however, you are free to deposit, trade and withdraw cryptocurrencies, and can do so immediately upon signing up.

To get verified:

Navigate to the Verification section, which can be found under Account in the top right corner of your IGM Holding’s platform.

1. Read the terms and click ‘Begin Verification’ once ready.
2. Choose Account Type – In this case, ‘Individual Account’.
3. Pick your Country of Residence.
4. Check all the reasons for which you are seeking account verification.

Personal Customer’s details required:

1. Real full name and/or names used
2. Current permanent address, including postal code
3. Date of birth
4. Profession or occupation

Names should be verified by reference obtained from a reputable source that bears a photograph, such as:

● Current valid full passport

● Government-issued photo identification card

● Current valid Driving License

In addition to the customer’s name verification, the current permanent address should be verified by obtaining any one of the following documents in original form:

● Copy of a recent utility bill
● Local tax authority bill
● Bank statement
● Checking a telephone directory
● Credit card monthly statement